Is your machine...
- Not producing like it used to?
- Dispensing slowly
- Watery shots
- Not grinding properly
- Temperature off
- Taking longer to heat up
- No steam
- No crema
- Coffee grounds being scattered around internally
- Error messages
Rebuild / Repair...
- Analysis of issue
- Inspection of machine ( document + 3 photos )
- 30 minutes of labor for immediate repair ( parts extra )
- Technician recommendation / quote
- All repairs come with a 90-day parts & labor warranty as well as a 100% satisfaction guarantee
Emergency...includes the above plus
- Technician dispatched to location within 24 Hrs
Out of Area...No Problem, below are shipping instructions
- Please describe and/or photo where you are getting the leak
- Drain the lines and boiler of water by running steam wand until dry
- Empty out as much of the water as possible and place in large plastic bag
- Tape Shut
- Select a box that allows for 3 inches of packaging material on all sides
- Use bubble wrap, be sure to use enough material that it may even seem difficult to close the box
- Once sealed up, give the box a shake to be sure the machine can not shift around
- Client pays shipping
- Once received, Technician will bench test, diagnose and prepare quote
- If quote is accepted work will begin within 48 Hrs & return ship ASAP
Send UPS 3 Day Ground:
8180 Comfort Ln.
Birch Bay, WA 98230